Control room is the hub of security operations and also the repository of operations information including data. The content of this course will include; Roles of Control room, qualities of Control room operators, incident management and response, situation reporting, report and analysis, recordkeeping/logging, equipment husbandry and basic equipment maintenance, communication, control room layout and ergonomics, alarm management, interpretation and response, shut down procedure, patrol and power of observation.
Participants of this course will be exposed to the stringent processes required to operate and maintain reliability of service and maximize use of tools to accomplish tasks in the control room.
Target Audience: Control room operators, Operations Supervisors, Security supervisors, facility managers.
The instructor is a top notch teacher!
I have only just begun the course (20%) but I can already tell that the instructor is a well organized and motivated teacher! The content so far is great, as I am learning new things in every lesson!
Excellent course and facilitator. Course is affordable, relevant and applicable .
As a control room operator, with this course I have discovered better ways to do my job.