Only a small percentage of employees are abused, threatened and assaulted in circumstances relating to their work. However, when one is a victim of work-related violence it can have huge impact on quality of life, and in some extreme cases it can actually end a working life due to physical or psychological injury.
The aim of the training is to provide knowledge and skills to reduce the likelihood of abusive and threatening behaviour occurring within the workplace. It will also help to further develop learners’ skills and confidence with regards to dealing with conflict.
Participants on this course are security personnel, HR and Corporate lawyers, Govt officials managing dispute resolutions etc.
The knowledge I gained has given confidence to deal conflicts at various levels. Very flexible and affordable, thanks.
Bisi Oladipupo Samuel
Excellent Course. Very applicable .